Salesforce & Certinia consulting, implementation and support — for businesses in the UAE and beyond.

Discuss your requirements →

Salesforce Services

Salesforce Consulting & Implementation Services for UAE Businesses

IT Offshore helps businesses plan, implement, develop, and improve Salesforce solutions through consulting, technical expertise, and flexible delivery approaches aligned with their business requirements.

Salesforce consultants collaborating with a client around a laptop in a bright modern office

Salesforce consulting & delivery

Salesforce Development & Support

Platforms and capabilities we work across

Sales CloudService CloudExperience CloudMarketing CloudRevenue Cloud & CPQFlows & AutomationApex & LWCIntegrationsReports & DashboardsCertinia PSACertinia Financial ManagementProject OperationsResource Planning

What we do

Our Salesforce & Certinia Services

Explore services designed to help businesses implement, improve, and maintain the platforms they rely on.

Business team reviewing CRM requirements together during a meeting with laptops

01

Salesforce Services

From consulting and implementation to administration, development, and ongoing support, we help businesses align Salesforce with their operational requirements.

  • Salesforce Consulting
  • Salesforce Implementation
  • Salesforce Administration
  • Salesforce Development
  • Salesforce Integration
  • Salesforce Managed Services

02

Certinia Services

Explore implementation, consulting, and support for relevant Certinia solutions designed to support professional-services operations and financial-management workflows.

  • Certinia Consulting
  • Certinia Implementation
  • Certinia Configuration
  • Certinia Optimization
  • Certinia Support
Professional services team planning projects and resources on a whiteboard

Why choose IT Offshore

Focused Technology Expertise. Business-Aligned Solutions.

A small set of principles shapes every engagement — from the first conversation to long-term platform support.

Salesforce & Certinia Focus

A focused service offering centered on the Salesforce and Certinia ecosystems.

Business-First Approach

We understand business needs and requirements before recommending an appropriate solution.

Flexible Delivery

Discuss project-based engagements or offshore technical resources based on actual service availability.

Long-Term Improvement

Ongoing platform enhancement and maintainability, where included in the engagement.

Our delivery process

From Business Requirements to Practical Solutions

01

Discover

Understand the business goals, current systems, and requirements.

02

Plan

Define the scope, solution approach, and delivery priorities.

03

Implement

Configure, develop, test, and deploy the agreed solution.

04

Improve

Provide ongoing enhancement and support where included in the engagement.

Hire Salesforce experts

Need Dedicated Salesforce Expertise?

Explore flexible resource options for businesses that need Salesforce administration, consulting, or development expertise.

Hire Salesforce Admin

For administration, user management, reporting, data quality, and platform maintenance.

Learn More

Hire Salesforce Developer

For custom development, Apex, Lightning Web Components, automation, and supported integrations.

Learn More

Hire Salesforce Consultant

For requirements gathering, solution planning, business process mapping, and technical guidance.

Learn More

Consultants discussing project requirements with a client at a laptop

UAE market focus

Salesforce & Certinia Services for UAE Businesses

IT Offshore works with businesses seeking Salesforce and Certinia expertise through a delivery approach aligned with their project goals, technical needs, and engagement requirements — whether your team is in Dubai, Abu Dhabi, or elsewhere.

  • Salesforce consulting and implementation
  • Offshore development and technical resources
  • Certinia implementation and consulting
  • Ongoing support, where offered

Free trial

Experience Our Expertise with a Free Trial

Explore how IT Offshore can support your Salesforce or Certinia development requirements. Discuss your business goals with our team to determine whether a trial engagement is suitable for your needs.

  • Discuss your business requirements
  • Explore a suitable developer engagement model
  • Understand the next steps before proceeding

Trial availability and terms are confirmed by our team after reviewing your requirements.

Consultant discussing business requirements with a client

Common challenges

Practical Solutions for Business Challenges

Every engagement starts from the business problem. These are typical situations we help organizations work through — the right approach always depends on your requirements.

Salesforce

Scattered customer and sales data

Consolidating data into a structured Salesforce model with clear ownership, reporting, and data-quality rules.

Salesforce

Manual, repetitive processes

Identifying where Flows and automation can reduce manual steps, with testing before anything goes live.

Certinia

Project and resource visibility

Configuring Certinia to support project tracking, resource planning, and professional-services workflows.

Salesforce

An org that has grown complex

Reviewing configuration and customizations to prioritize clean-up, maintainability, and improvements.

FAQ

Frequently Asked Questions

Can’t find what you’re looking for? Our team is happy to answer questions about your specific project.

What Salesforce services does IT Offshore offer?

Our Salesforce services cover consulting, implementation, administration, and development, along with integration and managed support where included in an engagement. We start by understanding your requirements and then recommend the services that fit.

Does IT Offshore provide Salesforce developers and administrators?

Yes — we can discuss offshore Salesforce administration, development, and consulting resources. Engagement options and availability are agreed case by case, based on the skills and time commitment your project needs.

What Certinia services are available?

We offer Certinia consulting, implementation, configuration, and optimization, with ongoing support where included. The focus is on professional-services operations, project delivery, and financial-management workflows.

How can a UAE business discuss a Salesforce project?

Contact our team through the contact page to share a short overview of your goals and current systems. We will arrange a consultation to understand your requirements and suggest an appropriate next step.

How much does a Salesforce implementation cost?

Costs depend on project scope, the level of customization, integrations, data migration requirements, and the engagement model. Share your requirements with us and we will prepare an estimate for your specific project.

Let's Discuss Your Salesforce or Certinia Project

Whether you are planning a new implementation, improving an existing platform, or exploring offshore technical resources, contact our team to discuss your requirements.